LISTEX Luxury Trade Exchange & Exclusive Press Event takes place on 24 June 2026 at County Hall, Southbank, London. We are delighted to welcome HCA Healthcare UK as our Breakfast Sponsor.

HCA Healthcare UK’s Medical Concierge Centre is a dedicated, clinically led service providing fast, seamless access to their network of exceptional hospitals across the UK.

Whether you’re a resort operator, tour company, hotel, travel agent, ski school, airline, media organisation or independent mountain professional, your teams and customers rely on you when the unexpected happens. And HCA Healthcare UK is here to support you in those moments, whenever they may happen – 24 hours a day, 365 days a year.

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Clinically led support, whenever you need it

The Medical Concierge Centre is the only clinically led medical concierge service operating within a UK hospital network. Our team of nurse specialists are on hand to fast-track patients to the consultants, diagnostics and treatment pathways they need, whenever they need them.

With just one call, you’ll be connected to an experienced clinical nurse advisor who’ll personally oversee the entire medical journey. From the initial enquiry through to admission, treatment and discharge planning, patients receive tailored guidance with safety, clarity and compassion at every step.

24/7 availability and rapid medical repatriations

For businesses operating in mountain environments, where medical incidents can occur far from home, rapid access to trusted clinical care is vital.

We coordinate urgent transfers and medical repatriations for international travellers, families and professionals working overseas. Our team are experienced in managing complex care scenarios, including global ICU‑to‑ICU transfers into our leading London hospitals, and handle every detail – clinical, logistical and administrative.

Patients benefit from access to one of the UK’s most advanced private hospital networks and specialist consultants with expertise in treating the most complex conditions. Our experts cover a wide range of injuries and conditions, including trauma, orthopaedics, neurology and complex care, and are equipped with some of the latest diagnostic and surgical technologies.

A free service — you only pay for the care you receive

Our concierge service is completely free to access. There’s no charge for our team’s advice, support or coordination – patients only need to pay for the care they choose to receive at an HCA UK hospital.

For organisations supporting international guests, seasonal staff or VIP clients, this means you can call us at any time for expert guidance without financial commitment. We’ll help you determine the safest and most appropriate next steps and, where needed, arrange fast access to medical specialists.

Seamless coordination from start to finish

Our team handle every aspect of a transfer – liaising with overseas medical teams, organising records and imaging, arranging medical transport, coordinating insurance where applicable, keeping families informed and ensuring every admission is smooth, safe and stress‑free.

No matter how complex the situation or how time‑critical the need, our team is here to help — day or night, all year round.

Meet HCA Healthcare UK at LISTEX Luxury 2026

If you’d like to learn more, discuss support for your organisation or explore how HCA Healthcare UK can assist your guests or team members, make sure to meet and pre-schedule a meeting with the team during the Trade Exchange and networking opportunities at LISTEX Luxury on 24 June.